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Outsourcing Your IT Department

What To Think About Before Outsourcing Your IT Department

In this article, we will discuss what to think about before outsourcing your IT department. So keep reading.

An increasing number of modern small businesses are looking to outsource IT to a managed services provider as a cheaper and more effective alternative to hiring an in-house team.

There are several benefits of outsourcing your small business IT, including getting access to expert support and advice at a much lower cost compared to hiring in-house and, in some cases, getting round-the-clock support that you may not otherwise be able to afford on your small business budget.

It’s no surprise that these services are becoming more and more popular with small businesses, particularly as start-ups and SMEs become a bigger target for cybercriminals.

So, what are some of the main factors to consider when choosing who you will outsource IT to?

What To Think About Before Outsourcing Your IT Department:

Their Experience

It’s important to choose a managed IT services company like Intouch IT, with a high level of experience that you can trust and rely on. You want to have peace of mind when you leave your IT in their capable hands.

Before choosing, it’s important to do your research on the IT support companies available and find out more about not only how long they have been in business, but the type of businesses and IT issues that they have worked with and on in the past.


While the internet has made it possible for us to do almost anything virtually, and it’s entirely possible to work with an IT support company from across the world, many small businesses will understandably prefer to work with an IT-managed services team that is local to them.

There are many benefits of choosing a local IT company, aside from simply supporting other local businesses.

A local team will often be easier to get through to in the event of an IT emergency and you can get to know them better when they work nearby compared to thousands of miles away, which can result in better collaboration and teamwork between your two teams.

Security Expertise

One of the biggest reasons for small businesses to hire an outsourced IT support team today is because of cybersecurity. As small and medium businesses become the main target for hackers and cybercriminals, it’s important to make sure that your business doesn’t become yet another statistic.

Hackers often target small businesses due to the fact that they believe the company’s security is going to be as tight as the big names.

Make sure that you’re the exception to this by working with an IT company with strong security knowledge and expertise.

Culture And Teamwork

Finally, bear in mind that your IT company is going to be working closely together with your team to ensure that everything runs smoothly and that your security levels are high.

Spend some time getting to know the people that you are going to be working with to see how well they are going to fit into your team and company culture.

The more in-line a business is with yours, the easier you will be able to work well together.

If like many small business owners, you are considering outsourcing IT, these are just some of the important factors to consider beforehand.

I hope you liked our article about what to think about before outsourcing your IT department. Thanks for reading.